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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. Due to maintenance, our payment systems will be unavailable on the afternoon of Monday 23rd October.  This will affect telephone, cash and online payments. We apologise for any inconvenience.

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

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Culture and leisure services including libraries, sports, arts, venues and community facilities are now managed by East Renfrewshire Culture and Leisure (ERCL). 

They have launched their dedicated website. For information on forthcoming arts and library events, sports activities, leisure centres, opening hours and prices please visit www.ercultureandleisure.org

If you would like to alert us to a problem (such as missing content) please use the feedback form on this page or email the web team: webteam@eastrenfrewshire.gov.uk.


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