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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

View current agendas, reports and minutes

Agendas, reports and minutes explained

This page explains the Council's governance arrangements and the decisions that can be taken by officers. It also provides details of when meetings are due to take place and links to view Minutes and meeting papers.

Calendar of meetings

Details of all scheduled meetings are contained in the calendar of meetings which is located in the Related documents section.

Scheme of Administration

The council's decision-making structure is based on a Cabinet-style model. This model does not have service committees which are linked to one particular service department, but a Cabinet which considers business from all the Council's services and departments.

Apart from the Cabinet, the council still has a number of committees which deal with other matters such as education, planning and licensing.

Full details of all the council's committees and their areas of responsibility are contained in the council's:

Scheme of Delegated Functions

The Council's Scheme of Delegated Functions sets out all those powers that can be exercised by particular officers without the need for committee approval.

Attendance at meetings

Members of the public are welcome to attend all committee meetings except where items are considered to be exempt.

View committee papers

Search our archive of past agendas, reports and minutes.

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