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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Getting to school

Getting to school

School crossings, travel plans, free school transport and advice on walking and cycling to school.

  • School Crossing Patrols

    School Crossing patrols ensure the travel to and from school for local children is as safe a possible.

  • Cycling and Walking to School

    Information on cycling and walking to school in East Renfrewshire.

  • School Travel Plans

    Information on how children travel to school and plans to support healthy and sustainable school travel choices.

  • Free school transport

    This policy is more generous than that required by law and therefore may by reviewed by the council at any time. Arrangements for free transport may be made for children with special educational needs. The education authority does not provide transport for pupils for whom a placing request has been granted.

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