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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Benefits

Education grants and benefits

Links to the clothing grants, free school meals and Education Maintenance Allowance pages provided under our Schools and Learning content.

Who qualifies for free school meals and clothing grants and how to apply.

The education maintenance allowance (EMA) is a weekly payment of £30 to help support a student in education beyond the school leaving age of 16.


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