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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

Carers and advocacy

Carers and advocacy

We offer a range of information and support for carers

Carer

A carer is someone of any age who provides unpaid support to a family member, friend or a neighbour who is ill, frail, disabled or has mental ill health or substance misuse problems.

You may or may not live with the person you care for but take responsibility for their well-being, care and support.

You may even be juggling paid work with your unpaid caring responsibilities.

Caring changes your life, whether you have just started to look after someone or you have been caring for a long time.  If you would like to talk about your situation and what might make a difference, you can talk to a social worker or East Renfrewshire Carers Centre.

Carers Assessments are a way for you to talk to HSCP about your experience as a carer: pdf icon Carers Assessment [42kb].

A range of supports may be available for you, please see the related sub-pages.

Details on the carer's assessment process, what financial support may be available, how to take a respite break from caring and other support services.

As a carer it is important that you look after your own health and wellbeing as well as the person you support.

Juggling life as a carer often means your needs can be last on the list.

Help to have your voice heard.


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