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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Child Protection

Child Protection information for children and young people

Child Protection information for children and young people.

East Renfrewshire Child Protection Committee want all children and young people living in East Renfrewshire to feel safe and be free from harm or abuse.

Remember. If you don't feel safe and don't know what to do, please call us and we will help you.

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