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Licensing

Public charitable collections licence

Apply for a public charitable collections licence.

Licence summary

  • To make public or house-to-house collections for charitable purposes you need a permit for the collection from the local authority, unless you hold an exemption.

Eligibility criteria

  • None

Regulation summary

A summary of the regulations covering this licence can be found at:

Will Tacit Consent Apply?

Yes, where the local authority fails to make a decision within six months of receipt of the application, the licence is deemed to be granted or renewed.

What happens if I don't hear from the council within the specified time?

It is in the public interest that East Renfrewshire Council must process your application before it can be granted. If you have not heard from the council within a reasonable period, please contact us. You can do this online here if you applied through the UK Welcomes service or use the contact details below.

Fee

  • There are no costs for a public charitable collection licence

Apply online

When applying for a licence you will leave this website and will be directed to the Business Gateway website. You are required to register with the Business Gateway website, this should take a few minutes, and you will be emailed your login details. A Help facility is available and is located at the top right of each application page - you can access this facility throughout the course of applying for a licence.

Application evaluation process

The organiser of the collection must apply in writing to the Local Authority no later than one month before the date of the collection unless the Local Authority has specified another time period.

East Renfrewshire Council shall consult the chief constable for the area and make such other inquiries as they think fit.

East Renfrewshire Council will consider:

  • Public inconvenience.
  • Other collections taking place.
  • The amount of money to be given to charity against the likely proceeds of the collection.
  • Any convictions of the organiser.

Failed application redress

Business Support Unit
Council Headquarters
Eastwood Park
Rouken Glen Road
Giffnock
G46 6UG
Telephone: 0141 577 3874
  • The organiser of a collection may appeal to the sheriff within 14 days of the date of refusal or, if reasons for the refusal have been given, within 14 days from the date of receipt of those reasons.

Licence holder redress

Business Support Unit
Council Headquarters
Eastwood Park
Rouken Glen Road
Giffnock
G46 6UG
Telephone: 0141 577 3874
  • The organiser of a collection may appeal to the sheriff if permission is withdrawn, or against conditions imposed or varied within 14 days of the date of the decision or, if reasons for a decision have been given, within 14 days from the date of receipt of those reasons.

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked follow UK government: Consumer rights advice. From outside the UK contact the UK European Consumer Centre.

Other redress

  • None

Trade associations

  • None


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