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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

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Licensing

Second hand car dealers registration

Apply and pay for a second hand car dealers registration.

Licence summary

  • To be a second hand car dealer, you need to register with East Renfrewshire Council.

Eligibility criteria

  • The dealer sells second hand cars within East Renfrewshire.

Legislation

Up to Date Legislation available here.

Will 'Tacit Consent' apply?

Yes, where the local authority fails to make a decision within six months of receipt of the application, the licence is deemed to be granted or renewed.

What happens if I don't hear from the council within the specified time?

It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within a reasonable period, please contact it. You can do this online here if you applied through the UK Welcomes service or use the contact details below.

Fee

  • A second hand dealership is £390.00.
  • There is no cost to supply a certificate of compliance.
  • To change a second hand dealers registration costs £40.00.
  • There is no cost to surrender a second hand dealers registration.

Application forms

Application evaluation process

Applicants must provide the following:

  • Their full name.
  • The address of the dealer, or in the case of a company, their registered or principal office.
  • The address at which they operate the business.

The registered dealer must notify the local authority of any changes to these details or if they cease to be a second hand car dealer.

Failed application redress

Please contact the council in the first instance:

Jennifer Hampton, Senior Trading Standards Officer
Thornliebank depot, Carnwadric Road,
Thornliebank,
G46 8HR
0141 577 8487

Licence holder redress

Please contact the council in the first instance:

Jennifer Hampton, Senior Trading Standards Officer
Thornliebank depot, Carnwadric Road,
Thornliebank,
G46 8HR
0141 577 8487

Consumer complaint

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked follow UK government: Consumer rights advice. From outside the UK contact the UK European Consumer Centre.

Other redress

  • E.g. about noise, pollution, etc. Also should one licence holder complain about another.


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