Weights and measures advice
Our Trading Standards Service ensures that the quantity or measure by which goods are sold is correct. These guides will inform on the measure that is relevant to the various goods.
Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm.
Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat
Our Trading Standards Service ensures that the quantity or measure by which goods are sold is correct. These guides will inform on the measure that is relevant to the various goods.