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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Children and families

School children's health

School Nurses are trained nurses who have developed skills and competencies to address a wide range of health issues for children and young people including allergy management and bed-wetting.

School Nurses

School Nurses, as with Health Visitors, work closely with Social Work and Education to support vulnerable families. School Nurses also signpost children and young people to other services such as ACES, Children and Adult Mental Health Services (CAHMS) and voluntary organisations. School nurses carry out a range of immunisations such as Diphtheria,Tetanus & Polio vaccine (TD/IPV), Human Papilloma Virus vaccine (HPV)and others as required. School Nurses and Health Visitors link with Specialist Nurses to meet the needs of children with additional support needs.

Every school has a named School Nurse who can be contacted via the school office.

The following websites provide guidance on issues affecting school age children:


For more information about our schools visit:

For more information on the Health and Social Care Partnership's work with young children visit:


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