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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Support for local businesses

About Innovation Centres

What is an Innovation Centre?

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Innovation Centres Scotland Ltd (ICS) is a leading provider of incubation services and support for early stage, growing businesses in Scotland.  Our success in this area has led us to create two of Scotland's leading edge business incubation facilities, Hillington Park Innovation Centre near Glasgow and Alba Innovation Centre in Livingston near Edinburgh.

The company also operates UK-wide sector focused initiatives on behalf of Scottish Enterprise and Innovate UK - The Technology Strategy Board as well as a range of consultancy projects for the public and private sector. Our aim is to support early stage innovative technology business to help them fully commercialise their offering, understand their market and identify routes to market that will help them achieve business growth. Ultimately ICS are focused on creating economic wealth for Scotland both in the local region and for the country as a whole.

We do this through a range of product offerings both virtual and physical in a number of key areas including:

  • Technology and idea validation
  • Funding and investment
  • Product development
  • Commercialisation; Sales & Marketing
  • Identification of Market Opportunities
  • Market Intelligence
  • Exporting & Internationalisation
  • Business Growth

Over the last 12 years ICS has been focused on helping technology start up and growing businesses succeed through our community of entrepreneurs, industry professionals, technology partners and where clients have a higher than average survival rate of 85% when utilising the incubation service.


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