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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Children and families

Foster carer stories

Read about the experiences of real foster carers. Find out how fostering a young person changed their lives.

Book titled fostering stories

These videos share the real stories of East Renfrewshire foster carers.

From caring for teens, to the pros and cons of fostering, find out about their real life experiences.

Ann Marie McDaid: foster carer for 16 years

Ann Marie shares her experience of fostering.

Lynda Webb: why I was drawn to fostering

Lynda has been fostering since 2010 and explains why she was drawn to fostering.

Fostering teens: a unique and rewarding role

Two of our carers share their experiences of fostering teens.

Fostering and your family

Foster carers share the positive impact on their birth children and extended families.

The pros and cons of fostering

What it's really like to foster.

Fostering support and development

Find out about the support available to foster carers

Enquire now to be a foster carer

Fostering enquiry form

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