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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Planning and Building Standards

Register and apply for a Building Warrant

You have to register with ebuilding standards Scotland to submit an application online.

Building Warrant applications can be created and submitted at:

eBuilding Standards Scotland: Online Applications

This is simple, quick to use and contains all the information you need to pay for and submit your application.

If you have already created an account for ePlanning you can use your existing account details to submit both planning and building warrant applications.

The Building Warrant online forms use step-by-step questions tailored by the answers you give, to help you complete your application form, submit drawings, specifications, correspondence and pay the appropriate application fee online. Other benefits include:

  • Free of charge to use
  • Works with all CAD applications and paper scans
  • Saves time and money
  • Send an application at any time (available 24/7)
  • Environmentally friendly
  • Track the progress of your application online

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