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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Planning and Building Standards

How much does it cost and how can I pay?

The current scale of fees for planning applications are contained in the document:

If you submit using the ePlanning Scotland website you can pay online with credit/debit card at the time of submission.

From 1st April 2018, East Renfrewshire Council will no longer accept cheques as a payment method for planning and building standards applications

Ways to pay:

Online:         www.eastrenfrewshire.gov.uk/planningpayments

Select Planning Services from the payment type on the  left hand navigation pane and enter the application reference number or the first line of the application development address.

By phone:    Payment Contact Centre 0141 577 3008, Monday to Friday, 9am - 4.15pm, by quoting the application reference number or the first line of the application development address.

Please note - No card charges apply for payments made by credit or debit card to East Renfrewshire Council.

 


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