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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Think Green

Insulation and draughts

Draught-proofing your windows and doors as well as blocking any gaps around the floors and skirting can cut £20-£30 a year off your heating bills. Even a simple draught excluder will help!

Close your curtains

Closing your curtains at dusk will stop heat escaping through the windows. Check for draughts around windows and doors.


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