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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Think Green

In the kitchen and laundry rooms

Fridges and freezers

Cooking

When preparing meals use the right size pan and hob ring for the job.

Washing machines and tumble dryers

Avoid tumble-dryers as they cost a lot to run. Washing clothes at 30°C rather than higher temperatures uses around 40% less energy. Modern washing powders and detergents work just as effectively at lower temperatures. Wait until you have a full load for washing either dishes or clothes.


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