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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Catchment areas and placing requests

How do I make a placing request?

You have the right to make a placing request for your child or children to be educated in a school other than your local catchment school. If you are applying for more than one child, please complete a separate form for each child. You may only apply for one school at any time.

It is possible to make a placing request application online or you may submit one in writing. The links to the online application and the physical application form are available below; please only submit one application using either medium.

Please send the completed form(s) to the education department and inform the head teacher of your local school that you are making a placing request.

Placing Requests
Education Department
East Renfrewshire Council Offices,
211 Main Street,
East Renfrewshire.
G78 1SY
Tel: 0141 577 3578

Head teachers can be contacted via the schools themselves:

You will receive an acknowledgement when your request has been received. If you have not received this within 10 working days, you should contact the department at: 0141 577 3578/3246.

As soon as a decision has been made you will be notified of the result. If your placing request is successful, you will receive a letter inviting you to enrol your child in your chosen school.

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