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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

When are we getting the new wheeled bins?

Bins will be distributed from 22 August until the final week of September. If you live in Uplawmoor, Neilston and Barrhead you will get your bins early on, while residents in Busby, Waterfoot and Eaglesham can expect to get their bins towards the end of the distribution process. All residents should receive their bins before the new collection service starts in October 2016.

Full service information including a collection calendar will be issued with the bins.

You can start using your new bins straightaway but please note that they will not be emptied until October and the blue box, white sack and green bags should be placed out for collection as normal until this time.


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