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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

What's going to happen with the old box and bags?

Will the council uplift the recycling box and bags as I will no longer need them when I get my new bins?

These may be kept to assist with the management of household waste, e.g. you might want to capture paper and cardboard using your white sack inside your home and/or transfer the materials to your bin outside. They may also be used on occasions where you have more recycling than normal, e.g. Christmas. If placed next to the recycling bin, materials will be collected. If you don't want your blue box, white sack or green bag, it can be taken to one of the household waste recycling centres receptacles to Household Waste Recycling Centres at Barrhead and Greenhags. The old receptacles will either be recycled or re-used.


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