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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Housing services

Communal repair charges

Where repairs are considered to be communal within their property, all privately owned households will be issued with an account for the proportional share of the repair to the common area.

If you are a homeowner then you can find more useful information on our page:


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