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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Criminal Justice Social Work Services

About the Criminal Justice Social Work Services

Criminal Justice Social Work Services in East Renfrewshire are provided as part of the Health and Social Care Partnership (HSCP).

Aim

Our aim is to improve community safety and public protection through targeting our resources to reduce the risk of offending and harm in local communities. To do this, we work in partnership with a range of other services.

Working in Partnership

To achieve our aim, we work with child and adult protection colleagues, Housing Services, Scottish Prison Service, Police, Health and the Crown Office and Procurator Fiscal Service as well as organisations in the voluntary sector.

Main services

Most services are provided locally and some are delivered with Inverclyde and Renfrewshire Councils.

  • Reports to Courts, Procurator Fiscal and the Parole Board
  • Supervising offenders using effective risk management plans to reduce reoffending, challenging offenders to understand the impact of their behaviour on their victims, families, themselves and the local community and to encourage social re-integration
  • Unpaid work placements to benefit the local community - Unpaid work request for local organisations or public to request application for services
  • Diversion from Prosecution
  • Fiscal work orders
  • Throughcare services to assist prisoners returning to the community
  • Drug Treatment and Testing Orders to reduce drug-related crime
  • Social work services to the Forensic Community Mental Health Team (NHS Greater Glasgow and Clyde)
  • Access to a range of group work services including accredited programmes

We are working to deliver services in line with the pdf icon North Strathclyde CJA Action Plan 2014-2017 [1Mb] as well as upholding local and national standards.

Team members are provided with ongoing training and development and our work is regularly monitored and evaluated to ensure effectiveness and quality.


We also work closely with the following services:


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