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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

Why do we no longer have to separate plastic, glass and cans?

Separating these materials has a higher market value, however we have recognised that it is not a user friendly method of collection and we will therefore accept the loss in value. We also recognise that residents would not be keen on five bins and therefore we have decided to combine these materials into one bin.


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