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Council departments

CMT biographies

Find out more about the people staffing the Corporate Management Team.

For an overview of the CMT and its duties, please visit: Corporate Management Team 


Lorraine McMillan

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East Renfrewshire Council appointed Lorraine McMillan in March 2008 as its Chief Executive.

Lorraine grew up in Paisley and graduated from Glasgow University in Physics in 1982. She began her career in Barr and Stroud, a Glasgow based technology company, researching into applications of fibre optic sensors. She became a Chartered Physicist, gained an MBA and joined the Scottish Development Agency in 1989 specialising in technology transfer. She then joined Scottish Enterprise Dunbartonshire in 1991, becoming Director of Enterprise in 1996 and the Chief Executive of Scottish Enterprise Renfrewshire in 1999.

As well as her East Renfrewshire Council role, she now leads on the implementation of the Local Government Digital Transformation Strategy focusing on digital leadership, digital services and ensuring that the technology foundations are in place to transform services across the local government sector. In September 2014, Lorraine was appointed a member of the Board of the Scottish Funding Council and Chairs the Skills Committee.


Caroline Innes

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Caroline Innes is the Deputy Chief Executive of East Renfrewshire Council and Director of Corporate and Community Services.

Caroline is responsible for a range of corporate, support and front line service areas including Human Resources, Communications and ICT, Customer Services and Business Change, Revenues and Benefits and Community Safety Services. She is also a Trustee of Scottish Charity Includem. Caroline joined East Renfrewshire shortly after reorganisation from South Lanarkshire Council and has held a range of corporate posts in that time.

Her local government career started with COSLA dealing with national policy and legislation specialising in housing and planning. She dealt with some key pieces of local government legislation as they passed through Westminster Parliament including the Local Government Bill in 1994 which brought about Local Government reorganisation in 1996. Caroline has a BSc (Hons) in Town and Country Planning.


Julie Murray

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Julie has been the Chief Officer of East Renfrewshire Health and Social Care Partnership (HSCP) since August 2015 and had previously been the Director of the CHCP (Community Health and Care Partnership) since October 2007. Julie leads a team employed by both NHS Greater Glasgow and Clyde and East Renfrewshire Council. 

Before becoming Chief Officer and previously Director, Julie was the Head of Planning and Health Improvement in the CHCP and before that was Head of Strategy and Development for the Social Work Department in East Renfrewshire. 

Prior to joining East Renfrewshire in 2001, Julie worked for ten years in various planning and commissioning roles in NHS Greater Glasgow and has also been employed in the voluntary sector, spending five years working for Mencap in South London. Julie has an MA (Hons) in Political Studies.


Mhairi Shaw

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Mhairi Shaw has been the Director of Education since 2013. Mhairi leads the Education Department, all primary and secondary schools, early learning and childcare centres and Adult Learning. She also held the portfolio which included Sports, Arts and Libraries for the council before these services transferred to the East Renfrewshire Culture and Leisure Trust in July 2015. Mhairi remains the lead officer of the council to liaise, support and monitor the work of the Trust.

Qualifying with a Diploma of College Education in 1978, Mhairi taught in several primary schools in Lanark Division of Strathclyde Region before becoming a Head Teacher in 1993 at Lawmuir Primary in Bellshill, North Lanarkshire. Her last Head Teacher position was at Mearns Primary from 2001 to 2004.

Prior to her appointment to Director Mhairi was the Head of Education Services in East Renfrewshire for nine years from 2004. As Head of Education Services she held the functions relating to early learning and childcare, staffing, quality improvement, planning, inclusion and special education and led the implementation of Curriculum for Excellence in East Renfrewshire - wide ranging remits which prepared her well for her current post.


Andrew Cahill

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Andrew Cahill has been Director of Environment since 1999.  His responsibilities include planning and regeneration, housing, property and technical services, roads, waste disposal and recycling, parks, street cleaning, trading standards and environmental health.

Prior to that Andrew was Assistant Chief Executive with the council. During his career Andrew has been involved in strategic management of corporate policy, planning and performance, the implementation of best value across the Council, public relations and emergency planning.

Before joining East Renfrewshire Council, Andrew worked at Kilmarnock and Loudoun District Council and High Peak Borough Council in Derbyshire.

Andrew graduated in 1983 with an Honours Degree in Psychology and also studied accountancy and economics.


Margaret McCrossan

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Margaret McCrossan is the Head of Accountancy and the council's Chief Financial Officer.

Margaret gained her Chartered Institute of Public Finance and Accountancy (CIPFA) qualification in 1986 with Strathclyde Regional Council, where she worked from 1981 to 1995, specialising in budgeting and project accountancy.

After overseeing the separation of the Regional Council's budget to the new successor authorities Margaret moved to Inverclyde Council before joining East Renfrewshire Council in 2001.

Margaret took over as Head of Accountancy in 2004 and assumed Chief Financial Officer responsibilities in 2014. In addition to her mainstream accounting duties she continues to play a key role in the council's PFI/PPP and hub schemes and is also a director of Hub West Scotland.

Margaret has also held several voluntary roles including CIPFA examiner and treasurer to two charitable organisations. In 2001 she received CIPFA's Sir Harry Page merit award as part of a working group which produced guidance on Activity Based Costing.


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