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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Food safety for business

Food labelling

Food information regulations came into force in Scotland in 2014.

Food Standards Scotland has policy responsibility on food information, food labelling, food standards and nutrition labelling in Scotland.

To find out more about your responsibilities labelling food for sale, please visit the Food Standards Scotland website for full details on the legislation:


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