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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

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Planning and Building Standards

Extension / Attic Checklist

I am building an extension

If your application is for an extension to your property, we have prepared a checklist of the most common points raised by our Surveyors when assessing applications:

This is a list of basic specification notes and the most commonly noted objections that our surveyors find when checking building warrant applications for extensions. If you use this list to check against your plans and specifications (prior to submitting you building warrant application) it will speed up the application process. The list is not exhaustive as every project is unique but by using the list you should have covered the basics. The application will be fully vetted upon receipt.

I am converting or extending an attic space

If your application is for an attic conversion to your property, we have prepared a checklist of the most common points raised by our Surveyors when assessing applications:


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