Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Adults and older people

C-Change Scotland

C-Change Scotland provide services to individuals who require support, regardless of their support needs, age or circumstances

C-Change

Details of the individual or group of people that you provide services to

C-Change Scotland provide services to individuals who require support, regardless of their support needs, age or circumstances

Description of your service

C-Change is a supported living organisation, founded in 2001. The organisational mission is to support people to live the lives they choose. 

The organisation has always championed Self Directed Support, providing outcome focused personalised support that is creative and flexible, adapting to the changing needs of the individual.

At C-Change, we believe that everyone needs support at different times in our lives and with the right kind of support all of us can flourish and be full and active citizens. 

C-Change supports and enables people with a range of additional needs, regardless of age and circumstance, achieve their identified outcomes within their agreed individual budget.

Since its inception C-Change has used Individual Service Funds (ISFs) to help people manage the money available for their support. C-Change supports the individual and the people who know and care about them discuss how their ISF will be used creatively and cost effectively. The aim is always to assist people to live the best life possible.

C-Change ensures individuals receive the highest standard of support possible within their home and community ensuring the service fully meets their needs, and that they can live an independent life, rich in purpose, meaning and personal fulfilment.

Individuals and those who love and care for them will be encouraged and supported to be involved in the recruitment of their bespoke locally recruited team. Every team member will be specifically recruited on their skills, abilities and whether they can support the person to achieve their stated outcomes.

Availability of your service

Our service is available 24 hours per day 365 days per year. There are no time restrictions.

Hourly rate

£17.23

Most recent Care Inspectorate grades

  • Quality of Care and Support - Grade 5 - Very Good
  • Quality of Staffing- Grade 5 - Very Good
  • Quality of Management and Leadership - Grade 5 - Very Good

Last inspection was 25th March 2016

 

For further information about grading please see the Care Inspectorate website.

 

C-Change Scotland


Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say





(Include if you would like a response to your feedback)