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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Adults and older people

Community Integrated Care

We can support adults with a range of disabilities.

Community Integrated Care

Details of the individual or group of people that you provide services to

We can support adults with a range of disabilities including mental health needs, learning disabilities, autism, behaviours that challenge, physical and sensory disabilities and those with specific health needs.

Description of your service

We can provide personal care and housing support to adults with a range of disabilities. This can be support in your home on a visiting basis, or to access the community, or the provision of a supported living service with staff in your home up to 24 hours per day.

Availability of your service

We can provide support up to 24 hours per day including staff who are awake at night and staff who can sleep-in at a property. This includes weekends and bank holidays.

Hourly rate

£16.07 per hour for daytime hours and waking nights , and £90 per night for a sleep -in

Most recent Care Inspectorate grades

Any services in East Renfrewshire would be included under our Glasgow registration until a local registration can be established (we are not a current provider in the area).

Our Glasgow service is currently rated as (as of inspection on 14th January 2016)

  • Support - 4 (Good)
  • Environment - no  grade available
  • Staffing - 5 (very good)
  • Management - 4 (good) 

 

For further information about grading please see the Care Inspectorate website.

 

Community Integrated Care


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