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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Adults and older people

Deaf Connections (Deaf Care)

Services to people who are hard of hearing, profoundly deaf, and who have sensory impairment

Deaf Connections

Details of the individual or group of people that you provide services to

We provide services to people who are hard of hearing, profoundly deaf, and who have sensory impairment

Description of your service

We support adults to live in the community with all aspects of daily living, offering a unique service as all staff use BSL ( British Sign Language) to break down communication barriers.

Availability of your service

No day or time restrictions

Hourly rate

£18.10

Most recent Care Inspectorate grades

All themes inspected received grades of 4.

Last inspection was on the 26th May 2016

 

For further information about grading please see the Care Inspectorate website.

 

Deaf Connections (Deaf Care)


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