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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Adults and older people

R A M H

We have 26 years specialist experience in supporting individuals.

RAMH

Details of the individual or group of people that you provide services to

We have 26 years specialist experience in supporting individuals who have encountered significant aspects, or combinations, of:

  • Mental Ill Health
  • Learning Disabilities
  • Behavioural issues
  • Addictions
  • Challenges with Housing 

Description of your service

Our Services support individuals with the practical tasks associated with maintaining and promoting recovery of their mental health and managing their tenancy.  We have expertise in supporting a range of conditions which can comprise an individual's holistic health and social needs.  

  • RAMH promotes recovery from mental ill health, and empowers people to build independent, fulfilled lives.
  • RAMH believes that everyone has the capability to recover from mental ill health
  • RAMH uses the ideals of recovery and support to reinforce hope, respect and equality
  • RAMH recognises individuals' strengths and empowers individuals to find solutions and create aspirations 

Availability of your service

The service will be available each day of the week. Specific times of support will be based on individual needs and preferences.

Hourly rate

£17.33

Most recent Care Inspectorate grades

R A M H Inspectorate Grades

Statement

Grade

We ensure that service users' health and wellbeing needs are met.    

6 (excellent)

We respond to service users' care and support needs using person centred value 

6 (excellent)

To encourage good quality care, we promote leadership values throughout the workforce

6 (excellent)

We use quality assurance systems and processes which involve

service users, carers, staff and stakeholders to assess the

quality of service we provide.           

6 (excellent)

Date of inspection -  27,28 and 29 April 2016

 

For further information about grading please see the Care Inspectorate website.

 

R A M H


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