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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Adults and older people

Turning Point Scotland Services Ltd

Turning Point Scotland provides support to thousands of adults with complex issues such as substance misuse learning disabilities, autism, neurological conditions, homelessness, mental health and criminal justice.

Turning Point Scotland

Details of the individual or group of people that you provide services to

Turning Point Scotland provides support to thousands of adults with complex issues such as substance misuse learning disabilities, autism, neurological conditions, homelessness, mental health and criminal justice.

Turning Point Scotland takes a person centred approach focusing on the needs of the individual to offer crisis intervention, housing support, care at home, community rehabilitation, residential care and social enterprise.

Description of your service

The services offer support to help individuals live an independent life, either in shared accommodation or on their own. The service works in partnership with East Renfrewshire Council focussing on ensuring the support we provide is based on the outcomes each person wishes to achieve.

The service is generally available every day, 24 hours per day. The service is usually delivered on a planned basis and isn't available on short notice.

Availability of your service

The service is generally available every day, 24 hours per day. The service is usually delivered on a planned basis and isn't available on short notice.

Hourly rate

£15.81

Most recent Care Inspectorate grades

Date of inspection: 30th November 2015

  • Support: 5
  • Staffing: 5
  • Management: 5

For further information about grading please see the Care Inspectorate website.

 

Turning Point Scotland Services Ltd


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