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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Planning and Building Standards

Neighbourhood Centres

Our neighbourhood centres serve locally important functions. Audits for each are given below.


Work has progressed in Thornliebank with a recent application for Regeneration Capital Grant fund submitted seeking grant support to transform Thorntree Hall into a Community hub. The community has been consulted and the report of the work is in the related documents section.




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