Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Join the Family Firm

Contact our Family Firm Coordinator

Interested in joining Family Firm? Get in touch.

Family Firm contact Emma Aeppli

Contact Emma Aeppli, Family Firm Coordinator, emma.aeppli@eastrenfrewshire.gov.uk or 07393003851


Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say





(Include if you would like a response to your feedback)