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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

News and announcements

Reminder for parents on school closures

Weather being monitored overnight


The Council would like to remind parents that they should always assume their child's school will be open during bad weather unless informed otherwise.

In the event that any school was forced to close as a result of difficult weather conditions then the Council would immediately update that information on our social media channels and our website.

We do not post messages stating schools are open as this would lead to concerns from parents on those days when this message did not appear.

Schools will also update their own social media pages with information relevant to individual schools.

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