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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

Recycling - how are we doing?

The Scottish Government's Zero Waste Plan aims to make Scotland a zero waste society. Waste is minimised and all waste is seen as a resource.

To help Scotland achieve this, the Government has set a target for us to recycle 60% of our waste by 2020.

How are we doing so far?

Recycling in East Renfrewshire

We have already made our 60% target by 2020. Our recycling collections is also increasing steadily each year.

Recycling targets
Year% of household waste recycled
201153.1%
201254.2%
201355.7%
201456.1%
201556.4%
201660.8%

Related information

East Renfrewshire recycling rates best in Scotland

Scotland's Zero Waste Plan


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