Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Archives and information governance

Element 4: Business classification

The Council's business classification scheme.

Classification chart

The Business Classification Scheme provides a provides a common and consistent framework for a range of records management tasks.

It arranges information and records within a logical framework and enables the best use to be made of our information assets.

East Renfrewshire Council's scheme was based on the Local Government Classification Scheme and reviewed and approved by the Records Management Working Group.

 


Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say





(Include if you would like a response to your feedback)