Product safety

The Trading Standards service has an important role in supporting and advising businesses, as well as cracking down on unsafe products and unscrupulous traders. The local Trading Standards team ensure that traders (and the products they sell) comply with the requirements of the Consumer Protection Act 1987, and the General Product Safety Regulations 1994.

Website: View the latest safety information of products withdrawn from sale by the manufacturers

If you have any consumer advice queries you should:

  1. Call Consumer Direct (8am-6pm Monday - Friday) (Saturday 9am-12pm)

  2. If Consumer Direct are unable to assis they will pass your enquiry to trading standards

Consumer Direct

Consumer Direct is the government-funded telephone and online service offering information and advice on consumer issues. Consumer Direct is funded by the Office of Fair Trading and delivered in partnership with Local Authority Trading Standards Services.

Website:Consumer Direct
Telephone: 0141 577 3115

East Renfrewshire Trading Standards


Capelrig House
Capelrig Road
Newton Mearns
Telephone: 0141 577 3782

Steven Fox
Principal Trading Standards Officer
Email: