Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Prevention: confident consumers and avoiding scams

Stop nuisance telephone calls

Nuisance calls - Preventing them and dealing with them.

Nuisance Calls

Do you receive nuisance calls?

East Renfrewshire's Prevention Team is installing telephone call blockers free of charge. This funded project is designed to help residents in vulnerable situations who are experiencing a high number of nuisance calls, or have been a victim of a scam. "The unit is provided as an indefinite loan and we ask that if the unit is no longer required, it is returned, so that somebody else may benefit from it. Please complete online or alternatively download the forms to the right of this page and email or post them to our address.

The online callblocker form can be found here

See the benefits and savings that call blockers and prevention packs have had in the following report:

pdf icon Blocking Nuisance Calls 1617 [831kb]

For more information take at look at the advice OfCom gives on nuisance calls:

Take a look at our announcements section:

If you already own a True Call Call blocker Instructions on how to save trusted numbers can be obtained word icon True Call Web Instructions [30kb]


Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say





(Include if you would like a response to your feedback)