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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Community Information

Community Wardens

East Renfrewshire Community Warden Service provides a visible reassuring patrol presence for the community.

images for community wardens

The Community Wardens aim to improve the quality of life for residents in East Renfrewshire by:

  • Acting as the eyes and ears of the community
  • Dealing with anti social behaviour issues as directed by Greater Results in Partnership (GRIP) group
  • Attending incidences of anti social behaviour as directed by the 24 hour CCTV control room
  • Special initiatives
  • Providing the out of hours security for council properties
  • Carrying out the role of dog wardens
  • Executing enforcement responsibilities in respect of noise, litter, dog fouling and smoking legislation
  • Carrying out the role of a parking attendant

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