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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Councillors and democracy

Provost Jim Fletcher (Labour)

Provost Jim Fletcher

Provost Fletcher's contact details are as follows:

East Renfrewshire Council
Eastwood Park
Rouken Glen Road
G46 6UG
h: 0141 639 0265

Provost Fletcher can also be contacted via Members Services on 0141 577 3107 or 577 3143.

Surgeries with Provost Jim Fletcher

LocationTime (subject to public and school holidays)

Giffnock Library
Station Road
G46 6JF

1st Friday of each month at 3pm (except July)

Woodfarm Education Centre
1 Burns Grove
G46 7HF

2nd Friday of each month at 3.30pm - BY APPOINTMENT ONLY (except July)

Thorntree Hall
Main Street
G46 7SF

4th Monday of each month at 3pm (except July, December & public holidays)


Register of Interest

Register of interest for Provost Jim Fletcher
ONE - RemunerationNon-Executive Director, Scottish Futures Trust
TWO - Related UndertakingsN/A
THREE - ContractsN/A
FOUR - Election ExpensesContribution from Eastwood Constituency Labour Party (May 2017)
FIVE - Houses, Land and BuildingsAs declared on register
SIX - Interest in Shares and SecuritiesN/A
SEVEN - Gifts and HospitalityInvited guest at Sunday Mail Sportscotland Awards Ceremony (1December 2016)
EIGHT - Non-financial Interests
  • Scottish Teachers' Pension Board
  • East Renfrewshire Renewable Energy Fund - Substitute


Membership of Committees

  • Audit and Scrutiny Committee
  • Civic Hospitality Committee (Chair)
  • Education Appeals Committee (Chair)
  • Planning Applications Committee
  • Local Review Body

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