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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. Due to maintenance, our payment systems will be unavailable on the afternoon of Monday 23rd October.  This will affect telephone, cash and online payments. We apologise for any inconvenience.

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Disclaimer

We have taken care in compiling information and material for the web site. However, the content is not guaranteed and we disclaim liability for injury, loss or damage arising from inaccuracies, omissions or interpretation of its content. If you believe any content to be inaccurate please contact the web team - webteam@eastrenfrewshire.gov.uk

We provide links to external web sites for users' convenience. We have no control over their reliability or availability or the content included on them. Inclusion of an external link is not an endorsement.

Please be advised that East Renfrewshire Council's incoming and outgoing e-mail is subject to regular monitoring.

East Renfrewshire Council cannot be held responsible for emails if they do not reach us. If you are contacting us via email and you have had no response please follow up your enquiry.


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