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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 


Document search

Adobe Reader software is required to view PDF files.

This search is limited purely to PDF documents on the site. If you are looking for any pages you will need to use the normal Search page.

If you know the title of the document you are looking for, then please select either "Find all words" or "Find exact phrase" from the search method list.  This will reduce the number of items shown in the results.

If you leave the search as it is this will return everything with the phrase you search for.

You'll need Acrobat Reader to view the PDF, this is usually installed on your PC but it's free to download for your PC, and Mac.

If you're looking to search for Planning Applications or if you want to search the Library Catalogue, please use their dedicated search engines


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