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Customer Connect

Customer Connect

East Renfrewshire's online services are available 24/7, select the type of service you wish and carry out your business with the council at a time that suits you.

Customer Connect Extra

If you are a resident of East Renfrewshire you can create an account and do even more online with Customer Connect Extra including checking your council tax payments , account balance and how your bill is made up.


Pay it

If you want to pay your housing rent, council tax or an invoice issued by the council then visit online payments.



Report it

If you have something you wish to report to the council then please use report it forms send us the details.

If you have a complaint to make then please use the complaints form.

Apply for it

If you wish to apply for something we have application forms for a number of different services.

If you want to apply for a job then please visit the jobs section.




Council Headquarters, Eastwood Park, Rouken Glen Road, Giffnock, G46 6UG.

General Enquiries: 0141 577 3001

Opening hours: 8:00am to 6:00pm Monday to Friday (excluding public holidays)