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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. Due to maintenance, our payment systems will be unavailable on the afternoon of Monday 23rd October.  This will affect telephone, cash and online payments. We apologise for any inconvenience.

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

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You can get the latest council information on Facebook.

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Connect and share with us

Social media is a cost effective way for our services to reach out into the community and tell everyone about what we do.

It also gives residents the opportunity to have their say, to connect and share with the whole community.

If you have a story to tell about East Renfrewshire or would like to share an event, a photo or some informal feedback, feel free to post on our wall.

Formal complaints and feedback

If you wish to make a formal complaint or feedback any information formally please use the related pages links

Directory of East Renfrewshire Council services on Facebook

Libraries, Eastwood Park Theatre and the sport and fitness facilities are part of the East Renfrewshire Council and Leisure Trust:


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