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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Children and families

The young people who need foster care

We need foster carers for short and long term care for young people of all ages, especially young adults.

Young and older foster children

Fostering a young adult: supported carers

It's not just children who need fostered. We also need foster carers for young adults age 16-21 years. This is called supported care.

Supported caring is similar to fostering, providing a supportive family environment, stability and support to young people as they move towards independence.

What do supported carers do?

  • help young people develop practical skills needed to run a home such as cooking, budgeting and cleaning
  • encourage them to build a healthy productive routine and sustain work, training or education placements
  • listen and provide emotional support when needed
  • support young people to develop a positive social network and lead an active, fulfilling life
  • have a non-judgemental attitude and respect the young person's right to privacy, dignity and freedom of choice

Fostering a young person

We currently need short and long term foster carers for:

  • babies
  • young children
  • older children
  • teenagers
  • brothers and sisters who need a home together
  • young adults

Enquire now to be a foster carer

Fostering enquiry form

Related pages

Young people's fostering stories

Foster carer stories

Top 10 fostering myths


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