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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 8.45am- 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

Report graffiti

Report graffiti online.

What you can report

  • graffiti in a public place

We work closely with Scottish Power, Virgin Media and BT to remove graffiti from their utility boxes. If you see graffiti on another utility box, please report this to the company.

Tell us:

  • location of graffiti
  • type of graffiti

You can also upload a photo. This will help us to resolve the issue quicker and easier.

Report graffiti

We can't remove graffiti on private property.

Ring and Report helpline

You can also report graffiti by calling our Ring and Report helpline.

Call 0800 013 0076.

Lines are open 24 hours a day. Calls are free and confidential.

Contact us



0141 577 3001

Related information

Report fly-tipping

Report litter

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