Skip to content

Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Housing services

Housing services for all residents

Services open to all residents including lock up facilities, reporting anti social behaviour, the garden maintenance scheme and our award winning Mixed Tenure Scheme.

Hit Squad with TPAS Award

Below is a list of services and information pages that are not tenure dependant and are available to all residents of East Renfrewshire. Some of the services may have their own eligibility criteria that need to be met.


Help improve this webpage

Was this page helpful?

Please use the official complaints channel if your comment is about service provision:

Complaints, feedback and having your say





(Include if you would like a response to your feedback)