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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Bins, recycling and rubbish

When is my bin emptied?

Find out when your waste and recycling bins, boxes and sacks are emptied.

Member of cleansing emptying a brown bin into a bin lorry

For the majority of properties in East Renfrewshire:

  • Brown bins for food and garden waste are emptied weekly.
  • Grey bins for non-recyclable waste are emptied once every 3 weeks.
  • Blue bins or white sacks for paper, cardboard and cardboard-lined cartons are collected once every 3 weeks.
  • Green bins or green bags and blue boxes for plastics, glass and cans are also collected once every 3 weeks.

Please note some properties, who have limited bin storage or difficulty with access for bin vehicles, may have non-recyclable waste collected on a fortnightly or weekly basis.

New build postcodes

If your home is a new build, your postcode might not be registered with the bin collection search.

If you can't find collection information for your postcode, please bear with us while our system is updated.

In the meantime, please call our waste department on 0141 577 3001 who will confirm your collection day.


Bin Collection Search

Enter your postcode in the textbox below e.g. G78 1SY

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