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Our Customer Service opening hours are 8.45am - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with only credit/debit card payments (not cash) between 1pm and 2pm. Due to maintenance, our payment systems will be unavailable on the afternoon of Monday 23rd October.  This will affect telephone, cash and online payments. We apologise for any inconvenience.

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday (excluding public holidays). Live chat 

Roads and Lighting

Parking

East Renfrewshire Council wants to make the most efficient use of parking spaces to balance the needs of traffic flow, pedestrians, residents and businesses.

The council does not issue parking permits to residents, doctors or other health care professionals.

Parking restrictions in East Renfrewshire are enforced by the Community Safety Wardens, they are on duty 24 hours a day as some restrictions are enforced at any time.

Not all car parks in East Renfrewshire are the responsibility of East Renfrewshire Council.

Decriminalised Parking Enforcement: responsibility for enforcing parking regulations in East Renfrewshire sits with the council's Community Wardens (not the police).

The council has civil powers to issue fines (Penalty Charge Notices) for parking offences to ensure smooth traffic flow and to improve safety on East Renfrewshire roads.

Current waiting and loading (parking) restrictions for all areas of the council.

East Renfrewshire Council is currently assessing waiting and loading (parking) restrictions in the council area.

The off-street car parks controlled by East Renfrewshire Council.

Blue badges are issued by the council as part of the Blue Badge scheme which provides residents with severely restricted mobility with parking concessions.

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