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Our Customer Service opening hours have changed. Opening hours are now 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours are 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9.00am - 4.45pm Monday to Friday. Live chat 

News and announcements

Welcome to our news and announcements, formerly er News magazine.

East Ren residents urged to register to vote

East Ren residents are being urged to register to vote for the UK General Election 2017.

18 May 2017

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Our latest media hot topics

Our latest responses to popular queries.

Armed Forces Day 2017

Our annual Armed Forces Family Fun Day returns on Saturday 17 June to Rouken Glen Park.

12 May 2017

East Renfrewshire Council Election Results 2017

Elected candidates from across the area are announced

5 May 2017

Have your say on parking restriction proposals

Share your views on proposals to implement revised parking restrictions in areas of Newton Mearns and Williamwood & Giffnock South.

25 April 2017

Boost for community engagement

New guidelines are set to support local groups to help influence positive changes in their communities.

19 April 2017

Rouken Glen Park lands another prestigious national award

Project to clean up pond recognised

16 March 2017

Bogus council tax email warning

Be aware of email scam circling the area.

3 March 2017

Your View Counts

Police Scotland's new online public survey which will help shape policing priorities throughout the country.

2 March 2017

Residents could qualify for council tax assistance

Residents who live in homes with a council tax band from E to are being advised to check their entitlement to a council tax reduction.

8 March 2017

Budget set for 2017/18

Council budget protects frontline services and outlines major investment programme

9 February 2017

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New Customer Services opening hours

Our customer services opening hours are changing from 3 April 2017. See how this will affect you.

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Did you know

You can access a range of online services 24/7 from paying your council tax to reporting fly tipping.

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