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Our Customer Service opening hours will change from 3 April 2017. Opening hours will be 8.45pm - 4.45pm, Monday to Friday. The Payment Centre hours will be 9am - 4.15pm, with credit/debit card payments only between 1pm and 2pm. 

Live chat: If you cannot find what you're looking for, or need help completing an online form, our Customer Service Officers are available on live chat between 9am - 5pm Monday to Friday. Live chat 

News and announcements

Welcome to our news and announcements, formerly er News magazine.

New Customer Services opening hours

Our customer services opening hours are changing from 3 April 2017. See how this will affect you.

22 March 2017

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Our latest media hot topics

Our latest responses to popular queries.

Call for locals to register for Council elections

With Scottish Council elections taking place in just a few weeks, people in East Renfrewshire are being urged to make sure they are registered to vote so they can take part on polling day, Thursday 4 May.

24 March 2017

College opportunity will help meet childcare targets

Staff will complete HNC qualification

16 March 2017

East Renfrewshire schools scoop prestigious digital awards

Mearns and Netherlee primary schools' achieve 'Digital School' status.

23 February 2017

East Ren backs campaign to get youngsters ready to vote

East Renfrewshire Council is backing a national campaign to encourage young people to register to vote ahead of the Scottish council elections

9 March 2017

Girls' horizons widened at career event

More than 80 of our pupils took part in an event aimed at increasing the number of young women going into construction, property, technology and engineering jobs.

24 February 2017

Bogus council tax email warning

Be aware of email scam circling the area.

3 March 2017

Your View Counts

Police Scotland's new online public survey which will help shape policing priorities throughout the country.

2 March 2017

Residents could qualify for council tax assistance

Residents who live in homes with a council tax band from E to are being advised to check their entitlement to a council tax reduction.

8 March 2017

Remedial work to be carried out at Mearns Primary School

Issues identified through rigorous checks

24 February 2017

Customer Services_Large

New Customer Services opening hours

Our customer services opening hours are changing from 3 April 2017. See how this will affect you.

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Did you know

You can access a range of online services 24/7 from paying your council tax to reporting fly tipping.


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